Refund Policy

Last Updated: September 14, 2026

OakVoice provides subscription-based AI receptionist services that include voice usage and telecommunications services. Due to the nature of these services, subscription fees are generally non-refundable once the subscription has been activated or included usage has been made available.

1. Technical Issues

If you experience a technical issue that prevents you from using the OakVoice service, please contact our support team. We will review the issue and may provide a refund or account credit at our discretion where appropriate.

2. Cancellations

Cancellation stops future subscription renewals but does not automatically refund the current billing period. Your plan remains active through the end of the period you've already paid for.

3. Unused Minutes & Usage Credits

Any unused included minutes or usage credits do not have cash value and are not refundable.

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For refund or billing inquiries, please reach out to info@oakvoice.us.